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Systems Administrator

Job ID: 2209397
Location: JACKSONVILLE, FL, United States
Date Posted: Jun 29, 2022
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description

Description

SAIC is seeking a Systems Administrator to support effots on the The Army Corps of Engineers – Revolutionary Information Technology Services (RITS) program in Jacksonville, FL. The RITS program provides a modern and secure enterprise-wide IT support services to approximately 37,000 USACE customers located throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS).

OVERALL DESCRIPTION:

This position will support the US Army Corps of Engineers RITS Program. The System Administrator will possess the technical skills, experience to ensure the success and help the site supervisor daily with various technical needs that ensure the highest level of guaranteed service to USACE.

PRIMARY RESPONSIBILITIES:

  • Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments.
  • Assist in storage and data management, specifically file and folder permissions.
  • Support operational transition of enterprise solutions into production.
  • Provide support for Active Directory (AD) accounts and groups, network storage, servers, and Exchange accounts.
  • Primary escalation POC for local servers, storage, network, and telecom outages, projects, and Enterprise Operations issues.
  • Follow documented processes and procedures and monitor ticketing system, district and divisional incidents and requests, and address local Service Delivery requirements.
  • Work closely with other support personnel to provide top-tier support to on-site and remote personnel.

Qualifications

BASIC REQUIREMENTS:

  • BA/BS Degree (4 additional years of experience can be substituted for degree) and 2+ years of relevant experience
  • Current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE)
  • Travel may be required
  • Comprehension of NTFS file share permissions
  • Fundamental understanding of authentication mechanisms such as Kerberos and LDAP
  • Basic networking experience (TCP/IP, routing, SSH, OpenVPN)
  • Must be an independent problem solver with troubleshooting, decision making and analytical skills
  • Interim Secret Clearance required prior to start and must be able to obtain Secret Clearance.

DESIRED REQUIREMENTS:

  • Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)
  • Prior USACE/ACE-IT experience
  • Experience working in a DoD environment
  • Experience supporting Office 365

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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