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Business Process Engineer

Job ID: 2208912
Location: MCLEAN, VA, United States
Date Posted: Jun 16, 2022
Category: Program Management
Subcategory: Project Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work:
Benefits: Click here

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Job Description


SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration for the Intelligence Community (IC), is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. Join our team today!

SAIC is seeking a Program Business Manager to be the IT Service Management (ITSM) lead for the Technology Integration Group (TIG) within ODNI. The Business Process Engineer will apply knowledge and experience in ITSM business operations, process capture, business process re-engineering, automation, and the development of customer strategies, recommendations and roadmaps.


  • Create high level and detailed process documentation including Business Process Modeling Notation (BPMN 2.0)
  • Use modeling tools (BPMN 2.0, Visio, and Tableau) to develop processes, visualizations, use cases and user stories
  • Develop and evaluate customer business practices to recommend an approach to support the delivery of new business processes and process improvement
  • Cultivate and maintain a network of IC innovators who can be called upon for expertise and advice for how to best tackle difficult problems
  • Lead and collaborate with customers in their efforts to take advantage of ITSM solutions to automate and improve business processes
  • Assess best practices, trends, and process implementation strategies to optimize solutions for customer projects and sponsoring organizations
  • Support emerging technology adoption, government enterprise IT modernization efforts, and delivery of innovative technical solutions



  • Clearance: Active TS/SCI (CI Poly)
  • Experience Business Process Engineer with 5+ years of experience with ITSM platforms, including the development of customs solutions, business process flow development and process tuning
  • ITIL and ITSM Foundation Certifications
  • Bachelor’s degree in with a minimum of 5 years of ITSM experience
  • Ability to demonstrate knowledge of technical writing and work flow process identification and documentation.



  • Advanced ITIL and ITSM Certifications
  • 3-5 years’ experience within an IC Agency, preferably ODNI
  • IT technical knowledge and experience
  • Relevant certifications include ITIL, ITSM and Project Management Professional (PMP)

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit

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