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Deputy Enterprise Operations Manager

Job ID: 2208581
Location: QUANTICO, VA, United States
Date Posted: Jun 8, 2022
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work:
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Job Description

Description

Enterprise Operations Manager

SAIC is seeks a Deputy Enterprise Operations Manager to support a transformational infrastructure program within the DoD. The Deputy Enterprise Operations Manager will manage all operations-related processes.  

Primary responsibilities include:

  • Support the Enterprise Operations Manager and serve as their backup. 
  • Ensure the operation of the enterprise meets defined service levels.
  • Serve as the service owner for all IT services and solutions.
  • Ensure that policies and processes are in place to deliver consistent, efficient, and effective services.
  • Responsible for improving, optimizing, standardizing, and streamlining customer support processes that yield improvements to the customer experience.
  • Lead large-scale IT service delivery with an emphasis on best practices to transition to easier-to-use, self-help formats of delivery that reduce the frequency and quantity of human interaction.
  • Be a change agent, define new ways of developing product and packaging solutions internally and externally, and help the organization become more effective and Agile. 

Qualifications

 

  • TS clearance with eligibility for SCI.

  • Currently possess a DoD 8570.01-m Approved Certification, Information Assurance Manager (IAM) Level III.

  • Bachelors and fourteen (14) years or more of related experience; Masters and twelve (12) years or more of related experience; PhD or JD and nine (9) years or more of related experience.

  • Experience overseeing the execution of complex technical projects in the areas of IT    infrastructure migration and cloud-based adoption.

  • Experience deploying and operating secure systems in the DoD.

  • Experience in lifecycle enterprise vulnerability management.

  • Experience executing requirements using the RMF.

 



Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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