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Systems Analyst (Tier II)

Job ID: 2208564
Location: WASHINGTON, DC, United States
Date Posted: Jun 29, 2022
Category: Information Technology
Subcategory: Network Technician
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: Temporarily Remote
Benefits: Click here

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Job Description

Description

SAIC is seeking a Systems Analyst (Tier II) to support a large federal government agency. Employee will perform on-site, at a secure government location on one of three shifts, including some weekends and holidays.

This role may be temporarily remote due to Covid-19, but could be asked to return to the office at the request of the customer at any time.

Description of Duties

  • Monitors, controls, troubleshoots and remediates system related problems in a data communications network.
  • Performs second-level problem determination, incident resolution, service request completion and periodic system health checks.
  • Interfaces with end users and Tier III support elements.
  • Monitor, track, analyze and respond to system alerts. Coordinate and perform system recovery activities.
  • Configure, test/troubleshoot, deploy and issue IT assets to include mobile devices, tokens, laptops, etc..

Qualifications

Required Education & Experience

  • AA Degree in related discipline and one year related experience; Or, High School and two (2) years of related experience
  • Ability to focus on ticketing and monitoring systems for sustained periods.
  • Ability to follow standard operating procedures and comply with data entry standards.
  • Strong oral and written communication skills with experience working directly with end-users, including VIPs.
  • Basic knowledge of networking principles (TCP/IP, DHCP, DNS, NAT, switches, routers, ports, etc.)
  • Basic knowledge of mobile device platforms (iOS, Android and Blackberry).
  • Basic knowledge of Microsoft Windows 10 workstations.

Required Clearance

  • Interim Secret clearance to start work. Must be eligible to receive Secret clearance.

Desired Experience & Certifications:

  • CompTIA A+, Network+, Security+
  • ITIL Foundations

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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