Join our Talent Network >

Metrics and Data Analyst

Job ID: 2206835
Location: , United States
Date Posted: May 12, 2022
Category: Information Technology
Subcategory: Metrics and Data
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Benefits: Click here

Share: mail

Job Description

Description

About the SAIC MSI Program

 

SAIC has been awarded a $165 million contract by the Commonwealth of Virginia to serve as a multi-sourcing service integrator (MSI). Under the contract, SAIC will provide an innovative approach to assist the Virginia Information Technologies Agency (VITA) with modernizing the state’s technology infrastructure. SAIC will coordinate and monitor multiple IT infrastructure services suppliers for state executive branch agencies. The MSI is the cornerstone of a strategy that will diversify the state’s portfolio of suppliers, improve service delivery quality, ensure cost-competitiveness, and provide transparency and accountability into the commonwealth’s service delivery platform.

 

Responsibilities:

  • Assists in developing, implementing, and maintaining policies, procedures, and programs for the security and integrity of data, databases, information systems, and technology
  • Participates in risk management analysis and assists with the creation of business continuity, contingency, and disaster recovery plans
  • Develops and executes the testing processes utilized to validate the disaster recovery plans
  • Provide information technology infrastructure library (ITIL v4) Service Availability Management of multiple service providers
  • Responsible for services delivered on Availability Management assurance and analysis to develop, maintain Availability Plans, which prioritizes, and strategizes IT availability for infrastructure services.
  • Determine availability requirements of business areas for existing, new, and enhanced IT computing services.
  • Establish baseline measures, key performance indicators (KPIs), and reporting for service availability that reflects business, user, and IT support organization requirements.
  • Assess availability of IT infrastructure components, determine impact on services provided to the business, and decide if level of availability is sustainable.  If not, recommend the appropriate cost-effective design changes needed to satisfy Service Level Agreements (SLAs).
  • Work to optimize availability of IT infrastructure, systems, and services to meet commitments to clients related to availability target levels in a cost-effective manner.
  • Provide a holistic view of client's environment making recommendations to improve overall service availability.
  • Participate in Change Management process to assess changes and communicate any risks from an availability perspective.
  • Participate in post-incident and problem reviews to assess impact on availability.
  • Conduct availability risk assessment for existing services.
  • Gather availability data, perform analysis, generate reports, and communications as necessary.
  • Monitor, analyze, and proactively address availability issues
  • Investigate and make recommendations to improve service availability

Qualifications

Requirements: 
 
  • Bachelor's degree in a related discipline and five (5) years or more of related experience; Masters and three (3) years or more experience; May consider a high school education and an additional 4 years of experience in lieu of a degree.
  • Candidates who have completed ITIL v4 or above are preferred
  • Strong analytical, organizational, decision-making, diagnosis, creative problem-solving, verbal, written, and presentation skills
  • Proficient with Microsoft Office
  • Familiar with service level monitoring and reporting tools
  • Working knowledge of organizational project management disciplines, tools, and practices

Target salary range: $75,001 - $100,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Share: mail

Similar Jobs

Azure Administrator

REMOTE WORK, CA, United States
Information Technology

Communications Analyst

WASHINGTON, DC, United States
Information Technology

IT Project Manager

ALEXANDRIA, VA, United States
Information Technology

Senior Linux Systems Administrator

PRINCETON, NJ, United States
Information Technology

SAP Distribution Architect

PICATINNY ARSENAL, NJ, United States
Information Technology

Watch Officer/Network Monitor, Night Shift

HERNDON, VA, United States
Information Technology

SAP Supply Chain Planning Architect

PICATINNY ARSENAL, NJ, United States
Information Technology

Systems Administrator Team Lead

HUNTSVILLE, AL, United States
Information Technology

SAP Inventory Management Architect

PICATINNY ARSENAL, NJ, United States
Information Technology

Desktop Support Expert - Junior

WASHINGTON, DC, United States
Information Technology

Systems Administrator

HUNTSVILLE, AL, United States
Information Technology

VMware System Administrator ‐ MID

LAKEWOOD, CO, United States
Information Technology

SAP Enterprise Data Warehouse Architect

PICATINNY ARSENAL, NJ, United States
Information Technology

Unix Administrator

ARLINGTON, VA, United States
Information Technology

Azure Administrator

REMOTE WORK, UT, United States
Information Technology

Azure Administrator

REMOTE WORK, AZ, United States
Information Technology

Azure Administrator

REMOTE WORK, WA, United States
Information Technology

Senior System Administrator

CHANTILLY, VA, United States
Information Technology

Enterprise Operations Center Specialist - Junior

WASHINGTON, DC, United States
Information Technology

IT Mart Support Lead

WASHINGTON, DC, United States
Information Technology

Service Desk Agent

STERLING, VA, United States
Information Technology

Service Desk Agent

STERLING, VA, United States
Information Technology

Software Asset Manager/Licensing Administrator

OMAHA, NE, United States
Information Technology

Executive IT Support Technician

WASHINGTON, DC, United States
Information Technology

Senior Cloud Engineer

CHANTILLY, VA, United States
Information Technology