Technical Writer -Administrative Services Support III

Job Description

Description

SAIC is looking for a  Technical Writer supporting the PDSS team in Millington, TN.

This is a fulltime position supporting software development projects for the Navy Personnel Command (NPC).  The candidate must be able to work collaboratively in a team environment. Your role with SAIC will keep you engaged in a diverse, fast-paced government environment while interacting with government stakeholders, team members and management in addition to managing the on-going support of critical applications for our customers.

Candidate responsibilities:

• Candidate will use the BMC Remedy System to enter, track, and close Incidents and Change Requests related to members of the PDSS team.
• Candidate must be familiar with all documents required to fulfill government mandates for all contract employees including, but not limited to, System Access Authorization Request (SAAR), Privileged Access Authorization (PAA), DD Form 1172-2 (Trusted Associate Sponsorship System), SECNAV 5512/1 DEPARTMENT OF THE NAVY LOCAL POPULATION ID CARD/BASE ACCESS PASS REGISTRATION, and NAVPERSCOM 5510/1 Building Access/Modification Application.
• Candidate shall be designated in writing as an Information Security Coordinator (ISC) and perform all duties associated with the position which includes providing NMCI assistance as required, using the Service Request Management module of Remedy to submit and track requests to the NMCI management team, submitting management reports as needed to SAIC and government leadership, and maintaining records of government required annual training for all employees and Continuing Education Units (CEUs) for all developers. 

Qualifications

Required Edcation and Experience:

• High School and five (5) years or more related experience.
• 2+ years professional experience required
• General experience in Problem Solving, Business Process Improvement, Time management, Organizational skills and Reporting skills
• Self-motivated, professional, with demonstrated progressive experience
• Exceptional written and oral communication skills.
• Detailed-oriented
• Proficient in MS Office suite
• Perform additional duties and responsibilities as necessary

Clearance Requirements:

U.S. Citizenship is required.

Upon job acceptance,  candidate must be able to obtain Interim secret clearance prior to work start date.   Inability to obtain prior to hire date, and maintain a successful background check will result in candidate being ineligible for this position.

Desired Skills: 

• Experience with BMC Remedy Action Request System.
• Have a working knowledge of MS SharePoint, a web-based collaborative platform used as a document management and storage system.
• Experience with the functions and processes of the NAVY and Marine Corps Intranet (NMCI).

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.