Job ID: 2200545
Location: COOKEVILLE, TN, United States
Date Posted: Jan 13, 2022
Category: Information Technology
Subcategory: Computer Operator
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Yes
Benefits: Click here
The Digital Workspace Server and Application Monitoring (SAM) team supports IT operations within SAIC. The SAM Tier 1 position will utilize established standard operating procedures (SOPs) to ensure that critical events are acknowledged and escalated appropriately.The position will work internally and with other ITO support groups to ensure that all ITO SOPs and SLAs are adhered to. We provide 24/7 operational support and major incident handling for IT systems across the organization.Applicants must be flexible to work any 10-hour shift, with the possibility of overnight, weekend, and holiday coverage, to provide seamless 24/7 support.This position would be for a four day, 40 hour workweek. We are seeking candidates who live in and around the Oak Ridge/Knoxville area in East Tennessee, or remote technicians from around the US.
Responsibilities (include, but are not limited to):
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.