Job ID: 2120304
Location: SANTA ANA, CA, United States
Date Posted: Jan 19, 2022
Category: Information Technology
Subcategory: Bus Proc Analyst
Shift: Day Job
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here
SAIC is seeking an ITSM Business Process Analyst to join our team in Santa Ana, CA.The ITSM Business Process Analyst requires extensive experience utilizing ServiceNow. This person will work closely with IT Service Management leadership and will collaborate with other IT Service Management (ITSM) related areas to facilitate end-to-end service workflow and system integration designed to simplify and enhance the support of our operations and customer experience. This position is also responsible for performing general administrative and clerical support, including coordination of office administrative activities (i.e. storing, retrieving, and integrating information for dissemination to staff and clients). The successful candidate will interact with other support staff and departments to gather, supply, or coordinate information. May be responsible for scheduling and making arrangements for meetings, for researching and securing requested information, and for researching, compiling and proofing of various reports and studies. You will have the opportunity to be part of a team of passionate IT Service Management professionals
Duties and Responsibilities:
COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.