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Army Desktop Engineer

Job ID: 2119469
Location: FORT POLK, LA, United States
Date Posted: Dec 8, 2021
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Benefits: Click here

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Job Description


SAIC is hiring a REMOTE Army Desktop Engineer to join our team!

NOTE: This is a remote / virtual / work from home job with potential to travel to Fort Polk, Louisiana as needed.

Duties and Responsibilities:

  • Deliver Image Management services which includes creating and maintaining customized windows images and providing tier 3 incident management for the customer, internal operations and service delivery teams
  • Coordinate critical customer issues as well as new release and change implementations.
  • Regular meetings with the customer requirements, to coordinate development and implementation proposals
  • Responsible for the creation, development and maintenance of the Windows 10 OS image within the Army environment on Microsoft Endpoint Configuration Manager (MECM)
  • Provide vision for the Endpoint environment and possess a deep technical knowledge of Microsoft Windows 10 OS and Security features, Microsoft Group Policy and Microsoft infrastructures (Active Directory, DNS, SQL, MECM). 
  • Identify new technologies, examine and recommend if they bring added value to the Army with both security and performance in-mind.
  • The applicant should have also deep expertise of user technologies, best practices to support and optimize corresponding environments.
  • Develop, evaluate and manage imaging and related processes and workflows within the client environment
  • Develop and test Windows 10 OS client master images as per customer requirements using tools such as MECM, Windows ADK, etc.
  • Test and integrate device driver for new hardware models and provide OEM Factory Imaging solution and ongoing management
  • Participation in the 3rd level support for clients
  • Accepts responsibility and conscientiously performs all tasks assigned to him or her
  • Document configurations and instructions for key stakeholders, as well as implementation teams



  • Bachelors and 5+ years of experience; additional experience in lieu of degree
  • At least 6-8 years of experience as a lead engineer
  • At least 6-8 years creating and deploying Windows 10 using SCCM/MECM
  • At least 5 years working in a DoD environment performing Endpoint activities with strong understanding of DISA STIG’ing
  • In-depth knowledge and troubleshooting experience of Zero touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE, etc.
  • Expertise and prior experience in designing large scale OS deployments and migrations
  • Knowledge of customizing the configuration xml files and creating custom migration
  • Expertise and experience in working with Desktop hardware products by Dell, HP, etc. and creating factory imaging solutions.
  • Knowledge of hardware components and driver integration
  • Excellent problem-solving and analytical skills, as well as the ability to manage multiple projects with strict timelines, to work to achieve common objectives in a challenging and dynamic environment.
  • Strong knowledge of Group Policy and STIG Compliance
  • Good knowledge of Server 2016/19, Active directory, DHCP, DNS, basic windows networking
  • Knowledge of VB Scripting/ HTA / Batch scripting/Power Shell or any programming language
  • Excellent communication and presentation skills

Clearance and Certification:

  • Secret Security Clearance
  • IAT Level II Certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP) prior to start date

COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.
Target salary range: $85,001 - $95,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit

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