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Patch Management Analyst

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Job ID: 2118760
Location: VIENNA, VA, United States
Date Posted: Jan 25, 2022
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Yes
Benefits: Click here

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Job Description

Description

SAIC is looking for a Patch Management Analyst assist the Security teams with maintaining a security vulnerability assessment on workstations.  Mitigate vulnerabilities, define, and implement security policies, and support internal management processes.  Manages application and software updates, including packaging standard applications, create Security Update baselines, and creating custom packages and scripts.  Works with system engineers and security engineering team to resolve issues using Problem Management or Root Cause Analysis.  In this role you will act as a liaison between the deskside support team and vulnerability management team to remediate vulnerabilities and resolve issues related to patch installation failures.  Failed patches may require manual installation by remoting into the user’s workstations. Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques, and criteria for remediating vulnerabilities on workstations.  Works under limited direction. Normally receives no instruction on routine work, general instructions on new assignments. May determine methods and procedures on new assignments.

 

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Deploy monthly Microsoft updates and apply application security updates.

Work with the existing deskside team members at different sites to troubleshoot and remediate vulnerabilities on workstations that fail to install.

Work with the windows engineering team and Vulnerability management team on system hardening based on CIS benchmark

Work closely with the change management team to submit and get approvals for change tickets.

Attend weekly change management meetings and engineering review board meetings.

Create a consistent user experience for the deployment of third-party applications and provide routine updates.

Develop software installation scripts and provide code review for complex software installations

Ensure all baseline applications are automatically deployed across the enterprise

Work with the service desk and deskside team to identify their software package requests needs

Engage with Engineering team and other teams across the enterprise to ensure that software packages meet the requirement of the organization and are distributed in a consistent manner.

Responsible for troubleshooting and maintaining workstation health for entire IBM Bigfix infrastructure.

Troubleshoot and resolve IBM Bigfix package and baseline deployment failures.

Perform Continuous improvement to automate tasks and create documentation.

Viewed as a well-developed technical resource capable of handling moderately complex assignments. 

Qualifications

Bachelor's degree in related field and 3+ years' experience or 7 years of related experience.

US Citizen with the ability to obtain a Federal Public Trust clearance.

Experience with end point management tools similar to IBM's Big Fix, Or Microsoft SCCM, Intune

Extensive experience with patch management and vulnerability remediations.

Experience with deploying, configuring, and troubleshooting Microsoft OS (Windows 10), Active Directory, and Microsoft Office 365, Azure.

Experience of security policies and basic vulnerabilities management.

Excellent written and communication skills required, excellent customer service experience.

 

Desired Experience:

Knowledge workstation hardening based on CIS Benchmark standards

Experience with using Nessus or Tenable is preferred

Experience with scripting and packaging software.

Experience with (GPO) Group Policy Object

Experience creating, testing, deploying, and managing computer images (Microsoft MDT)

Experience using a ticketing system such as Service Now.

Experience with Mobile Device (IPhone)


COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.
Target salary range: $75,001 - $85,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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