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Desktop Support Technician

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Job ID: 2118423
Location: BETHESDA, MD, United States
Date Posted: Mar 2, 2022
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description


SAIC is in need of a Desktop Support Technician in the Naval Surface Warfare Center, Carderock, Maryland to support the Information Technology Group. Candidate must be knowledgeable in patching Windows workstations using products such as Microsoft System Center Configuration Manager (SCCM). They must also possess a general understanding of using Group Policy Objects to implement security requirements on Windows workstations and have the ability to apply standard system OS images, trouble-shoot workstations, and resolve networking issues. Familiarity with the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) (or equivalent guides/instructions/directives is a major plus.

 May be able to work temporarily remote due to Covid 19.


Education and experience:

  • AA degree and 3 years of experience; or H.S. and 5 years of experience; years of experience may be substituted for a degree as well as relevant certifications such as A+, N+, S+, etc.

Required skills:

  • Minimum two (2) years of troubleshooting Microsoft supported workstations.
  • Must have workstation experience using Microsoft System Center Configuration Manager (SCCM).
  • Must be able to resolve networking issues.
  • Must be familiar with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and Group Policy Objects.

Certification Requirement:

  • Must have an active Security + CE certification.

Clearance requirement:

  • Must have a Secret security clearance

COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit

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