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Knowledge Management Systems Engineer

Job ID: 2117042
Location: VIRGINIA BEACH, VA, United States
Date Posted: Dec 2, 2021
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

JOB DESCRIPTION: 

The Naval Business Unit, in support of the Defense and Civilian Sector, currently has a career opportunity for a Knowledge Management Systems Engineer Systems Engineer to provide support to Tactical Training Group Atlantic (TTGL) in Dam Neck, Virginia Beach, VA.

The individual in this position will provide training program analysis support and serve as a fleet policy analyst and KM/IM action officer for the TTGL Training Director.  Program analysts have experience at the senior level including supervisory experience.  Program analysts, in general, review program (specific) data, evaluate program plans/changes and assist in the preparation of documents with various senior-level, civilian and military stakeholders.  They are able to analyze program information, strategize plans, produce quality analytic work in the form of information papers, white papers, briefs, and executive correspondence and effectively present the results in a clear and concise manner when required.  Program analysts utilize time and government furnished equipment/information to accomplish their tasks successfully and promote program efficiencies.  They are subject matter experts (SME) in their fields of expertise.

The ideal candidate will be an experienced SharePoint user and a KM/IM SME with recent applicable experience at the carrier strike group staff level, and have the following certifications: CompTIA Security Plus (with Continuing Education), Microsoft Certified Solutions Expert (MCSE): SharePoint Solutions Expert (preferred), and/or Microsoft Certified Solutions Expert (MCSE) Desktop Infrastructure or Microsoft Certified Solutions Associate (MCSA) Windows Server 2008 or 2012.  In addition, he/she will have at least five years of applicable experience in:

  • U.S. Navy training operations, policy, doctrine, systems, and staff procedures.
  • Managing/ prioritizing projects involving stakeholders.
  • Leveraging best practices and handling multiple tasks and interruptions with minimal impact on productivity/deliverables.
  • Conducting fleet training analysis/assessment to identify gaps, training needs and solutions
  • Excellent time management and communication (written and verbal) skills, including public speaking and presentation.

Specific KM/IM Functional Area duties include:

  • Develop KM requirements and identify/recommend processes to address gaps and better align core processes using IM tools and techniques.
  • Assemble and lead teams to identify problems and assess, correct and implement solutions, analyze reports, and make recommendations to the government regarding products and processes.
  • Conduct semi-annually (or as required) KM assessments to determine the types of knowledge required for key processes; identify disconnects between sources of knowledge and processes; and map KM vision, goals and objectives to draw relevant linkages for the development of a KM strategy and roadmap.
  • Upon completion of each KM assessment, provide the Government with a report detailing findings and recommendations for work force development plans to address identified deficiencies.
  • Provide training to Government personnel and other contract personnel on processes, procedures, products and tools; develop user training guides for all tools and capabilities developed or selected as a "system of record" to support the organization; leverage available DoD, learning management systems (LMS) and commercial off the shelf (COTS) products to support organizational workforce training, education and competency activities; and provide data analysis, research, position papers, planning documents, program status reports, and inputs to IM and KM processes.
  • Assist in the delivery of expert academic and operational instruction in KM; tactics, techniques, and procedures (TTP); doctrine; and best practices to fleet personnel, to include all aspects of IM and KM.  This will include instructing fleet users on employment of coalition networks for information exchange, such as Combined Enterprise Regional Information Exchange System (CENTRIXS) or Battlefield Information Collection and Exploitation (BICES). This instruction may also periodically involve travel (less than 10%).
  • Provide government representatives with accurate lessons learned feedback and/or assessment of exercise results, including assessment of Navy Mission Essential Tasks (NMET) in the area of KM/IM during regularly scheduled Fleet Response Training Program (FRTP) events (e.g., Fleet Synthetic Training [FST]), and other exercises/events as required.
  • Develop IM requirements and identify processes and technology opportunities to address gaps and better align core processes using IM tools and techniques.
  • Serve as the TTGL enterprise-wide Microsoft Office SharePoint Server (MOSS) SME.  Execute tasks in the development and maintenance of MOSS portal sites and the master content portal for TTGL.
  • Collaborate with team members to identify problems and assess, correct and implement solutions; analyze reports and make recommendations about products and processes; and analyze internal architectures, systems integration, tool development and enabling technology recommendations to support core processes.
  • Provide training for Government and contractor personnel on processes, procedures, products, and tools; develop user training guides for all tools and capabilities developed or selected as a "system of record" to support the organization; leverage available DoD, LMS, and COTS products to support organizational workforce training, education and competency activities; provide data analysis, research, position papers, planning documents, program status reports, and inputs to IM and KM processes.
  • Develop portal related concepts and plans, draft policies, and implement solutions.  Reduce redundancies, increase accuracy of data, increase collaboration by using MOSS Enterprise Web Portal capabilities. 
  • Copy, edit, and proofread TTGL web content; archive web-based information for future needs; reference, train and support users of the web content management system; track and report on all site metrics; and combine continuous performance improvement efforts with workflow automation technology capability to develop organization-wide standard business practices.
  • Provide primary website support for NIPR, SIPR and CENTRIXS enclaves to include website design, file management, document posting and archiving, and other related webmaster functions as required.

Qualifications

REQUIRED BACKGROUND / EDUCATION / SKILLS:

  • U.S. citizen with Bachelor of Science degree in Information Systems or Communications (or equivalent experience) and Secret clearance.
  • Active military duty experience including recent strike group staff operational experience at the senior enlisted or mid-grade officer level (or higher).
  • Five (5) of general program analyst and Functional Area experience (nine [9] years in lieu of degree will be considered); see detailed tasks above.
  • Familiarity with Collaboration at Sea (CAS), Combined Enterprise Regional Information Exchange System (CENTRIXS) and Battlefield Information Collection and Exploitation (BICES).
  • Proven written and verbal communication skills at the senior executive level with ability to act independently and effectively manage multiple priorities and interruptions with minimal impact on productivity and deliverables.
  • Experience in use of MS Office (e.g., PowerPoint) products.

DESIRED BACKGROUND / SKILLS:

  • CompTIA Security Plus / Continuing Education (CE) certification.
  • Microsoft Certified Solutions Expert (MCSE): SharePoint Solutions Expert (preferred) and/or Microsoft Certified Solutions Expert (MCSE) Desktop Infrastructure, Microsoft Certified Solutions Associate (MCSA) Windows Server 2008 or 2012, or Microsoft Certified IT Professional (MCITP) Windows Server 2012 Applications Infrastructure, Configuring. 
  • Familiarity with the Fleet Readiness Training Plan (FRTP) and Fleet Training policy documents, including the Fleet Training Continuum (FTC).
  • Familiarity with the requirements for carrier strike group (CSG), amphibious ready groups (ARG), and Independent Deployer training.



COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.


Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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