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IT Support Engineer

Job ID: 2116948
Location: SAN DIEGO, CA, United States
Date Posted: Dec 2, 2021
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

SAIC is seeking a IT Support Engineer to support our Joint Range Extension (JRE) Program in located in the Mission Valley neighborhood in San Diego, CA.  

Job Duties:

  • Providing Tier-1/Tier 2 phone and onsite support of customers in order to provide them with the expertise needed to successfully execute their mission. 
  • CONUS Travel (1 – 2 days per month) to customer locations, for Information Assurance updates, teaching classes, installations, troubleshooting systems and more.
  • Semi-bi-yearly CONUS trip (Qatar)
  • Return Merchandise Authority troubleshooting and resolution
  • Support JRE operator/maintainer Training
  • On-site customer support both CONUS and OCONUS (up to 40% travel)
  • Support JRE Demonstrations
  • Information Assurance updates
  • Imaging/reimaging JRE hard drives
  • Troubleshooting ancillary equipment such as cables and radios
  • Light network and system administration support.

Qualifications

Required Education and Experience: 

  • HS/GED and 6 years of experience OR Bachelors and two (2) years or more experience
  • Active DOD Secret Clearance
  • 2 years of Link 16/JREAP/TDL/Multi-TDL, or equivalent, experience
  • Positive can-do attitude with a good work ethic.
  • Ability to travel up to 25% when needed.
  • Excellent organizational and time management skills; ability to prioritize tasks
  • Resourceful self-starter with exceptional problem-solving skills
  • Excellent verbal and written communications skills

 


 


COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.


Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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