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Video Telecon Technician

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Job ID: 2114665
Location: MIDDLETOWN, RI, United States
Date Posted: Oct 20, 2021
Category: Wage Determination (SCA)
Subcategory: Service Contract Act
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No
Benefits: Click here

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Job Description


SAIC has an immediate need for a Video Telecon Technician to join our team in Newport, RI.

Candidate will be supporting Media Center (MC) facilities that are multimedia presentation and collaboration facilities comprised of a variety of meetings tools and technologies for customers to use, that include video teleconferencing (VTC). A MC Audio visual Technician is a frontline customer service engagement position. The primary function of this position is to provide Media Center audiovisual installation, operation, fault isolation and maintenance technician services and to assist in the facilitation of multimedia and video teleconferencing meetings. This a full time position residing at a customer site and mouth and nose coverings are required to be worn while onsite. 

Duties and Responsibilities:

  • Provide audiovisual installation, operation, fault isolation and technical support services for the following types of systems: 
  • Video teleconferencing systems (e.g. Polycom, Cisco, Vidyo, MS Teams, etc.) 
  • Video systems, switchers, distribution amplifiers and similar technologies 
  • Audio systems and sub systems (e.g. Biamp, Clearone, Extron, etc.) 
  • Video wall systems (e.g. Planar, Sharp, etc.) 
  • Standalone display and projection systems 
  • Control systems (e.g. AMX, Extron, Crestron, etc.) 
  • Digital signage 
  • Ensure site user documentation is current and complete 
  • Staff and operate facility equipment during meetings as required 
  • Shut down, clean and secure facilities at the end of the day 
  • Perform other duties as required 


Required Education and Experience:

  • High School and 0-3 years of related experience 

Required Skills:

  • Install audiovisual cabling and wall plates in ceilings, floors and walls 
  • Install audiovisual wall, poll, recessed and similar mount systems 
  • Must be able to: 
    • lift in excess of 40 pounds 
    • climb and work on a ladder and or scaffolding 
    • work in high places and cramped places 
    • stand, kneel and or crouch 
  • Capable of learning how to operate all the equipment at each site 
  • Ability to liaise as a member of a very dynamic team 
  • Provide after-hours and an occasional weekend support services 

Desired Skills:

  • Operational knowledge of complex audiovisual systems and video teleconferencing systems desired 
  • Audiovisual degree, product, system and or personal industry certifications preferred 

Required Security Clearance:

  • Position requires U.S. Citizenship and an active U.S. government security clearance or the ability to obtain a U.S. government security clearance 

COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more strict, will take precedence over SAIC's vaccination policy.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit

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