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Platform Associate Engineer

Job ID: 2113953
Location: OAK RIDGE, TN, United States
Date Posted: Oct 20, 2021
Category: Information Technology
Subcategory: Systems Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: Yes
Benefits: Click here

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Job Description

Description

SAIC is seeking a ServiceNow Associate Engineer to join our ServiceNow Practice team supporting major state & local government customers. This position can be worked 100% remote nationwide, but will be supporting EST hours. 

The ServiceNow Associate Engineer will participate on a team of ServiceNow administrators, analysts and engineers in a highly professional, service oriented environment supporting operations, maintenance and development of SAIC and customer instances of ServiceNow. 

Essential duties of this position include:

  • Must attain ServiceNow Admin Certification.
  • Assist with enhancements to the system based on evaluation of the business needs and alignment with system / process best practices.
  • Document user requirements for business processes and abide by those requirements for future projects.
  • Collaboration with Practice staff through solution iterations, and acceptance.
  • Clearly and regularly communicate with management and Practice colleagues.
  • Support enhancement and development of various ServiceNow modules such as Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, and Reporting.

Qualifications

  • Bachelor's degree in Computer Information Systems, Management Information Systems, Computer Science or other related field/concentration and 0 years of experience or Associates in similar fields with 2+ years of practical experience

  • Ability to work independently and multi-task effectively

  • Demonstrated understanding of projects from the perspective of both client and business

  • Flexible and willing to accept a change in priorities as necessary

  • Strong attention to detail

  • Must be able to obtain secret security clearance

  • Must be able to obtain / complete public trust background investigation



COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more strict, will take precedence over SAIC's vaccination policy.
Target salary range: $35,001 - $45,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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