Join our Talent Network >

IT Support Specialist Senior

Job ID: 2114309
Location: BEAUMONT, TX, United States
Date Posted: Oct 2, 2021
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

Share: mail

Job Description

Description

SAIC is seeking an IT Support Specialist to support our team in Chicago, IL.

Responsibilities include:

  • Provides management and support to all sites/users in assigned FRA Region.
  • Provides cross support of all sites/users in other FRA Regions as needed.
  • Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user equipment, software install and upgrades and general troubleshooting and problem resolution.

Qualifications

Required Qualifications:

  • Must have a minimum of 7 years of related experience providing IT Hardware and Software Deployment, Troubleshooting, and Problem Resolution support to end users. 
  • Must have a minimum of 1-3 years of related experience managing data networks, performing basic network management skills and knowledge. 
  • Must be able to work and resolve issues independently and communicate in a professional and timely manner with Customers.
  • Must be able to obtain public trust.


COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more strict, will take precedence over SAIC's vaccination policy.


Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Share: mail