Job ID: 2112948
Location: OAK RIDGE, TN, United States
Date Posted: Sep 25, 2021
Category: Information Technology
Subcategory: Technical Support
Shift: Day Job
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here
At SAIC, we’re not just another company that solves problems. No, we’re a company that never stops reaching. Never stops pushing beyond our limits. To rethink engineering in a digital world, we reached. To redefine space training through virtual reality, we reached. To redesign new combat vehicles for our troops, we reached.
And what’s the one thing we haven’t reached? Our limits.
From the digital space to outer space and everything between, to build a piece of tomorrow, today. No reach is too far.
Bring on tomorrow.
Seeking motivated, adaptable and flexible Service Desk Agents to work in a team environment that demonstrates the ability to support and produce quality results for the Marathon Petroleum Company Service Desk, located in Oak Ridge, Tennessee.
Our Service Desk is the single point of contact for all Information Technology issues and requests from MPC employees and contractors, and supports corporate users at every skill level and background via telephone, email, Web chat, and direct ticket submission.
EDUCATION AND EXPERIENCE: High school diploma or GED required, and at least one year call center or help desk experience or equivalent technical ability.
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.