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Computer Operator I

Job ID: 2112473
Location: WAEGWAN, Kyonggi-do, Korea, Republic of
Date Posted: Sep 14, 2021
Category: Information Technology
Subcategory: Computer Operator
Schedule: Part-Time On Call
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

SAIC is hiring a Computer Operator already living in the Waegwan, Korea area to join our team and work at Camp Carroll in Waegwan, Korea.

DTFM Computer Operator Job Description:

The Computer Operator I works under close personal supervision and is provided detailed written or oral guidance before and during assignments.  As instructed, this worker resolves common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator’s work.  

This position is ON CALL only for as needed support. 

  • It is preferable that the successful candidate have general knowledge of software applications, operating IT equipment experience, workstation set-up, and have familiarity with networked systems.
  • It is also preferred that the successful candidate have customer service experience including resolving issues related to desktop IT resources.
  • Work may not occur consecutively during the day, and the work hours may vary from day-to-day. 
  • In addition, work may be required on weekends or nights to open classrooms for instructors conducting courses on weekends and to close the facility after use (seldom).
  • The successful candidate shall complete a NACI personnel security investigation resulting in a favorable review.
  • This position reports to the DTFM Program Manager

DTFM is responsible for:

  • Maintaining and operating the Digital Training Facility.
  • Ensure the facility is available for all scheduled and non-scheduled training.
  • Validate that DLS equipment is installed and functioning properly to support needed training.
  • Ensure that workstations are available for scheduled learners and that workstations are loaded with appropriate courseware.
  • Report system, software or equipment failures to EMC helpdesk.  Assist and respond to EMC technicians to resolve issues with systems, software or equipment.  
  • Market DLS training and system capabilities to on-post organizations to facilitate increased utilization. 

Qualifications

REQUIREMENTS:

  • AA Degree in related discipline; Or, High School and two (2) years of related work experience or experience in a customer service environment.

CLEARANCE: 
  • Must be a US Citizen able to pass a NACI background investigation

DESIRED:

  • General knowledge of software applications, operating IT equipment experience, workstation set-up, and have a familiarity with networked systems.
  • Customer service experience including resolving issues related to desktop IT resources.


COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.


COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.


Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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