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Field Service Representative - UAS Simulators

Job ID: 2111658
Location: HUNTSVILLE, AL, United States
Date Posted: Sep 17, 2021
Category: Information Technology
Subcategory: Platform Engr
Schedule: Full-time
Shift: Day Job
Travel: Yes, 50 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

Job Description: Field Service Representative to provide travel support for the Universal Mission Simulator (UMS) Trainer Systems to include installation, setup, checkout, and User training. Candidate will provide software, and systems support for the Multiple Unified Simulation Environments (MUSE) systems developed by the Joint Systems Integration Lab (JSIL) for integrated UAS trainers. This position will require integration of software and hardware components, understanding of wired/wireless networking, and application of the systems development lifecycle for system sustainment. 
 
Location & Travel: This position will be based in Huntsville, AL; However this role has a heavy travel component (50%). The average TDY is one week per month CONUS. There may be some OCONUS travel as needed. 
 
Responsibilities:
  • Travel to military installations CONUS and OCONUS
  • Perform trouble shooting of Computing HW, SW and networks.
  • Perform maintenance and system updates IAW established procedures.
  • Perform software installations 
  • Perform system upgrades and integration activities for training systems at CONUS and OCONUS locations.
  • Perform operational training duties
  • Assist in training scenario development.
  • Track hardware and software configurations.
  • Maintain networking and firewall configurations 

Qualifications

Required Education, Skills, and Experience:
  • Bachelor’s Degree and a minimum of 2 years experience in related field or a minimum of 6 years experience with no degree.
  • Experience with Windows, UNIX/Linux, VMware ESXi
  • Experience in Cisco Switches and firewalls.
  • Experience in applying security controls to Microsoft Windows, Red Hat Enterprise Linux is desired
  • Experience with UAS programs is a plus
  • Scripting experience preferred
  • Excellent technical writing.
  • Ability/desire to work in a highly dynamic and challenging environment a must.
  • US Citizen with an Active Secret Security Clearance
  • Willing to travel at least 50% (The average TDY is one week per month CONUS. There may be some OCONUS travel as needed).
 

COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.


Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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