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IT Support Specialist - SR

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Job ID: 2111301
Location: BEAUMONT, TX, United States
Date Posted: Aug 17, 2021
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

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Job Description


Experience:  Must have a minimum of 7 years of related experience providing IT Hardware and Software Deployment, Troubleshooting, and Problem Resolution support to end users.  Must have a minimum of 1-3 years of related experience managing data networks, performing basic network management skills and knowledge.  Must be able to work and resolve issues independently and communicate in a professional and timely manner with Customers.


Duties:  Provides management and support to all sites in assigned MARAD Division.  Provides cross support of all sites in other MARAD Divisions as needed.  Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user equipment, software install and upgrades, network management and general troubleshooting and problem resolution.


TYPICAL EDUCATION AND EXPERIENCE: AA Degree in related discipline and 5 years related experience; Or, High School and seven (7) years of related experience with relevant certification.


SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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