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IT Integration Management

Job ID: 2110805
Location: AURORA, CO, United States
Date Posted: Jul 20, 2021
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

JOB DESCRIPTION:

SAIC has an opening for an experienced Information Technology (IT) based Systems Administrator/Engineer to oversee the delivery, integration, operation, and maintenance of standardized IT solutions in the Aurora, Colorado area. 

 

The successful applicant will leverage their IT background to assess customer requirements for Desktops, Hosting, Networking, and other standardized IT services.  The candidate must exhibit flexibility in task execution as they oversee the delivery of various IT services, evaluate the completeness and quality of the service, and offer technical recommendations to resolve customer needs.  The successful candidate will produce recommendations and deliverables in a thorough, practicable, and consistent manner congruent with the organization's objectives, and facilitate customer focused IT infrastructure provisioning. 

Position requires a current TS/SCI clearance with polygraph

Annual Compensation ~125,000.00

 

Responsibilities:

  • Effectively perform in a team environment - with strong verbal and writing skills; efficient in interaction with senior government and contractor leads as well as working level components
  • Operates proactively with the ability to independently lead and execute engagements without direct leadership oversight and/or participation.
  • Serves as a direct customer interface and advocate for the ordering and delivery of cross-functional IT services (Desktops, Networks, etc.).

Provides technical and relationship management between customers and the IT service providers to ensure mission success while maximizing standardized service adoption.

  • Functions as a dedicated change agent, focused on assessing the quality and completeness of service provider delivered IT services.
  • Maintains an understanding of the relationship between the customer’s schedule (i.e., need date) and IT service provider projected roadmaps (i.e., expected delivery dates).
  • Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software or engineering specifications. 
  • Provides specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements. 
  • Educates consumers on current and upcoming IT service deliveries, changes, and potential impacts to existing capabilities.
  • Performs as key Technical Advisor for articulating service requirement gaps, and may document (email, PowerPoint, etc.) approaches to resolve those gaps.
  • Helps customers navigate through IT service ordering catalog, and may help customers determine how to properly submit their requirements within the catalog.
  • Assist customers in escalating their service requirements, as situations dictate.

Qualifications

TYPICAL EDUCATION AND EXPERIENCE: Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience

Experience may be considered in lieu of education

 

Desired Skills: 

    • Domain knowledge in areas: 
    • Previous hands-on experiences within at least one IT domain (desktops, hosting, networks, etc.)
    • ITIL (Information Technology Infrastructure Library) 
    • Project Oversight Management

Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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