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Field Support Engineer

Job ID: 2110763
Location: HUNTSVILLE, AL, United States
Date Posted: Jul 20, 2021
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

SAIC is seeking mid-level Field Support Engineer to represent and operate NSITE (Network, System Integration and Test Environment) software, WAVE software, and OPDASH (Operations Dashboard) software located in Huntsville, AL. Software support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). 

Duties and Responsibilities:

  • Operate NSITE, TRICS and OPDASH software based on event support requirements (will require up to 10% travel)
  • Support NSITE, TRICS and OPDASH Software field testing and reporting
  • Validate configuration management documentation in support of information assurance certification and accreditation activities.
  • Coordinate and interact with site personnel to perform hardware integration
  • Maintain configuration management documentation (Microsoft Visio) and verify system configurations
  • Identify system engineering requirements from customer goals and objectives

Qualifications

REQUIRED EDUCATION & EXPERIENCE: 

Bachelor degree in Information Technology and 2-5 years of related experience

Clearance: Must have an Interim Secret Clearance to start with the ability to obtain a full Secret Clearance

Required Skills:

  • The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting.
  • Ability to work independently with minimal supervision
  • Strong interpersonal skills and reporting practices
  • Basic Information Technology (IT) principles and troubleshooting experience
  • Experience with Internet Protocol (IP) networks and Cisco networking equipment
  • Required to deploy for CONUS and OCONUS support (on average 10 – 25% per year)
  • Security+ (within 6 months of hire) and either a Microsoft OS or Cisco certification
  • Strong Windows 10 OS configuration experience
  • Strong Microsoft Office skills
  • Strong Microsoft Visio skills

Preferred (not required) Skills:

  • Current A+ and/or Network+ Certifications
  • Understanding of Network, System Integration and Test Environment (NSITE) software
  • UHF Tactical Radio operation experience
  • Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
  • Familiarity with the Missile Defense Agency (MDA) test planning and procedures
  • Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
  • Understanding of common tactical data link (TADIL) messages and message interactions
  • Familiarity with WireShark and/or OmniPeek software
  • Familiarity with HBSS components and general information assurance practices



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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