Job ID: 2110014
Location: QUANTICO, VA, United States
Date Posted: Oct 2, 2021
Category: Information Technology
Subcategory: Platform Engr
Shift: Day Job
Minimum Clearance Required: TS/SCI
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here
The National Security Customer Group of SAIC is seeking an Enterprise Operations Manager to support a transformational infrastructure program within the DoD.
The Enterprise Operations Manager will manage all operations-related processes, ensure the operation of the enterprise meets defined service levels, and serves as the service owner for all IT services and solutions. The EOM shall ensure that policies and processes are in place to deliver consistent, efficient, and effective services. The EOM shall be responsible for improving, optimizing, standardizing, and streamlining customer support processes that yield improvements to the customer experience. The EOM shall be responsible for leading large-scale IT service delivery with an emphasis on best practices to transition to easier-to-use, self-help formats of delivery that reduce the frequency and quantity of human interaction. The EOM shall be a change agent, define new ways of developing product and packaging solutions internally and externally, and help the organization become more effective and Agile.
SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.