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Network Engineer

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Job ID: 219767
Location: SANTA ANA, CA, United States
Date Posted: Oct 20, 2021
Category: Information Technology
Subcategory: Network Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

Provide Tier II network services support, incident and problem management for a large enterprise network of close to 150 sites.  Respond to operational requests day to day and act as the first level of escalation for incident resolution.  Work closely with the Senior Network Engineers: review new service requests, respond quickly to incidents and operational outages, manage the network ticket queue and assist with operational and process improvements to ensure SLR's are met.  Perform software and hardware upgrades as well as support circuit installations and cutovers.  Report regular status of service requests and operational incidents to the SDM and Lead Senior Network Engineer. 

This Role Performs:

  • Review and completion of operational service requests via the Service Now ticketing system
  • Perform software and hardware upgrades to network equipment
  • Perform onsite WAN and Internet circuit installations and turn ups
  • Perform Site Surveys to support new and existing offices
  • Respond to calls to the network team for operational support of field technicians
  • Installation and implementation of network equipment in IDF’s and MDF’s at the project site
  • Management of all network equipment supporting the enterprise for both project and operational requirements
  • Monitor and resolve network incidents on a 24X7 basis
  • The position maintains technical expertise in all areas of network and security hardware and software interconnection and interfacing, such as routers, switches, firewalls and gateways

Qualifications

Required Qualifications

  • Strong experience with Cisco Systems network, security and datacenter products
  • Strong Experience designing and deploying Cisco wireless technologies
  • Experience supporting large enterprise networks
  • Experience supporting circuit installations and cutovers
  • Strong background with Service and Change Management

Desired Qualifications

  • Bachelor Degree in Electrical Engineering, Systems Engineering or related field and a minimum of 3 years of experience on network & cyber security
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Entry Networking Technician  (CCENT)
  • Ability to present very complex technical concepts in understandable language
  • Possession of excellent oral and written communication skills

Clearance

Applicants selected will be subject to a security investigation



COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more strict, will take precedence over SAIC's vaccination policy.


Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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