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Field Technician

Job ID: 218401
Location: FORT MEADE, MD, United States
Date Posted: Jun 18, 2021
Category: Engineering and Sciences
Subcategory: Field Technician
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

SAIC is actively interviewing hiring multiple Field Technicians with an Interim Secret clearance to support our customer at Ft. Meade in Maryland.

These individuals will be responsible for ensuring that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling mission success.

Daily responsibilities may include:

  • Working with little supervision in high volume / high visibility environments with time sensitive requirements.
  • Effective provisioning
  • Installation/configuration
  • Operation, and maintenance of systems hardware and software and related DoDNet infrastructure
  • Working with Service Now ticketing system or similar platforms

 

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

  • Minimum of six (6) years of experience with an Associate’s Degree in a related discipline; OR seven (7) years of experience with a High School Diploma/GED.
  • Knowledge in troubleshooting Windows-based workstations, applications, operating systems, and peripherals (including printers and scanners).
  • Thorough knowledge of windows 10 desktop operating system and prior migration experience is a plus.
  • Working knowledge Home Directory and Profile Support Services.
  • Experience with DoD 365 Cloud Environment.
  • Experience installing and configuring software applications.
  • Working knowledge of provisioning new hardware for new and existing users, including Computer Image Management and software installation. Must have experience with system configuration manager (SCCM) and Patch management.
  • Working knowledge of encryption technologies like Bit locker.
  • Knowledge and/or experience working with Service Now ticketing system or similar platforms.
  • Experience working with little supervision in high volume / high visibility environments with time sensitive requirements.
  • Work independently and as part of a team. Ability to take direction and retain information.
  • Documenting workload using Microsoft applications (Outlook, Word, and Excel) Ability to perform admin functions (Knowledge Base / Training)
  • Candidate must be client-focused, comfortable interfacing with Military and High ranking government personnel while maintain a high level of service.
  • Strong problem-solving skills.
  • Very attentive and detail-oriented.

 

REQUIRED CERTIFICATIONS:

  • CompTIA SEC+ CE
  • HDI - (DAST) Certifications required within 80 days of employment

 

REQUIRED SECURITY CLEARANCE:

  • Minimum Interim Secret Clearance
  • Active Secret Clearance preferred



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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