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Audio Visual Technician II

Job ID: 218293
Location: ANNISTON, AL, United States
Date Posted: Jun 1, 2021
Category: Information Technology
Subcategory: Audio Visual Tech
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

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Job Description


SAIC is seeking an Audio Visual Technician II to support our team in Anniston, AL. This position provides tier-2 level technical support to include but not limited to diagnosing, troubleshooting, repairing and debugging complex IT and A/V equipment, computer systems, complex software, or networked and/or wireless systems.

Duties and deliverables:

  • Provide custom complex A/V diagnosis and solution planning and design
  • Provide A/V equipment maintenance, repair and troubleshooting
  • Provide sound/mix board, speaker and microphone operation
  • Confer and test A/V setup with management, end users and presenters to coordinate and establish support requirements
  • Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software
  • Report design, reliability and maintenance problems or bugs to management
  • Provide customer installation and training when applicable
  • Provide support to customer/users where the product is highly technical or sophisticated in nature
  • Communicate with product/vendor support personnel and potentially the customer when the customer’s problem cannot be resolved directly by internal resources


Required Qualifications:

  • High School degree or equivalent and 3+ years IT and A/V support experience
  • Proven proficient multimedia A/V skills including but not limited to A/V system installation, configuration and operation
  • Proven advanced working knowledge of Microsoft Windows
  • Proven advanced working knowledge of PC and laptop hardware installations and troubleshooting
  • Must be a United States citizen
  • Must be able to obtain DHS Public Trust security clearance

Preferred Qualifications:

  • Certified Technology Specialist (CTS) certification


SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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