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Service Manager

Job ID: 218247
Location: BETHESDA, MD, United States
Date Posted: Sep 25, 2021
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description


Position Description:

• Generally recognized as a leader in the industry in their area of expertise; sought out by others in the area of expertise for advice and guidance

• Provide expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter

• Serve as technical expert on executive-level project teams providing technical direction, interpretation and alternatives. Expertise is in a particular area of Information Technology (e.g., Cybersecurity, Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management).

• Perform highly specialized and technical tasks associated with the most current and cutting-edge technologies• May serve as a technical consultant to a project or a number projects dealing with area of technical expertise

• Coordinate with contract management and Government personnel to ensure the problems have been properly defined and the solutions satisfy customer needs



Bachelors degree

Active/current TS/SCI with Polygraph

• 15 years experience in managing transaction workflow and messaging middleware solutions, including queues, messaging middleware, and other types of connectivity software that control message queues or transaction flows

• 15 years experience planning, designing, building, testing, implementing, managing, and maintain transaction and messaging architectures and infrastructures;

• 15 years experience managing performance and capacity of transaction and message queues

• 15 years expertise in delivering quality of service (QoS) for messages and transactions such as queue managers and two/three phase commit solutions

• 15 years experience establishing and maintaining transaction and messaging standards such as queue names, queue properties, indicators for quality of service (QOS), naming services, message identification, and message type (request, reply, report on exception)

• 15 years experience establishing, maintaining, and communicating Application Programming Interface (API) standards for accessing transaction and messaging services

• 15 years experience in configuring and administering transaction and message queue managers, including the creation and deletion of queues, message routing, and dealing with different levels of message confirmation and acknowledgements designing and implementing IT

• 15 years experience designing and deploying platforms for the processing (extracting and carving), transport, storage, search, exploiting, and sharing of “big data” using physical computing resources (i.e. network, compute, storage) composed of clusters of commodity hardware to support “shared nothing architectures” (e.g. Hadoop)

• 15 years experience designing and deploying high performance computing (HPC)


COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. Full vaccination will be required before the start of employment in order to work onsite at an SAIC location. If applicable, prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Employees working onsite at a customer location must comply with customer requirements which may include mandatory vaccination, mandatory attestation regarding one's vaccination status and mandatory weekly or bi-weekly testing.


SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit

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