Job ID: 217694
Location: BROOMFIELD, CO, United States
Date Posted: Jun 7, 2021
Category: Information Technology
Subcategory: Metrics and Data
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Benefits: Click here
SAIC is looking for a Business Performance Manager in Broomfield, CO. This position has the potential to be worked remotely, nationwide. This person will be a leader within the SAIC Managed Services organization.
The Business Performance Manager (BPM) will help stand up a Performance Management Office and provide operational oversight and direction to a number of key sub-organizations including quality management, financial performance, vendor management, workforce management, training, knowledge management, and reporting/analytics. The BPM will build performance strategies that drive outcomes and work with other senior leaders to develop a top-down framework to align planning and execution, strategy and tactics, and business-unit and enterprise objectives within a mission-critical IT service operations delivery organization. The BPM manages subordinate management and/or experienced specialist employees who also exercise significant latitude and independence.
The role is a blend of customer support operations and workforce management administration, but will also require cross-functional collaboration with the senior management of both Business Enablement and Infrastructure.
Key Performance Indicator (KPI) goals are established and the BPM will collect the necessary metrics and monitor performance against key benchmarks. KPI’s will also reflect the efficiency, effectiveness, and continual improvement of service delivery and financial performance.
Other functions of the BPM will be to work with sub-organization leaders to:
Bachelors and fifteen (15) years or more of related experience; Masters and thirteen (13) years or more experience; PhD or JD and four (4) years or more experience. Will take additional years' experience in lieu of degree.
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SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.