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ServiceNow Developer

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Job ID: 216233
Location: RICHMOND, VA, United States
Date Posted: May 10, 2021
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here

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Job Description


SAIC is currently looking for a ServiceNow Developer to support our team in Richmond, VA. This role is the management and representation of IT infrastructure services to a variety of geographically disperse state agency customers.


Responsibilities include, but are not limited to:

• Evaluate and assist in the selection and procurement of hardware and software technologies

• Perform O&M and full lifecycle software development activities on enterprise IT applications

• Identify, analyze, define, and coordinate user, customer, and stakeholder needs and translate them into technical requirements

• Work with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentations

• Identify technical risks and develop mitigations strategies

• Provide conceptual design, prototype, and test cycles appropriate to chosen technical solution


Required Education and Experience:

  • Bachelors and 2 years of relevant work experience. May consider an additional 4 in lieu of a degree
  • It is preferred for you to have at least 6 years of experience including a Minimum 3 years of overall experience in ServiceNow or Remedy ITSM solutions design, architecting, and development and a minimum 2 years of direct experience in ServiceNow solution design and development; ServiceNow development experience is a must.
  • Experienced with ITSM and ITIL concepts and framework, providing expertise to guide ITSM and ITIL implementations
  • Experienced in the following ServiceNow application development skills:
    • ServiceNow ESS Portal Implementations and Service Catalog Workflows
    • Client-Side and Server-Side Scripting (Ex. Catalog Client Script, Business Rules, Script Actions, etc.)
    • Client & Server API's development
    • HTML/XML/CSS/AJAX/REST/SOAP development concepts and implementations
    • Transformation MAP, Scheduler, Connections with other database/instances, Web Services
  • Ability to synthesize solution design information, architectural principles, available technologies, third-party products, and industry standards to formulate a system architecture that meets client requirements and can be delivered within the desired timeframe
  • Ability to interface with team members at all levels, including business operations, finance, technology, and management 
  • Experience working with US Federal Government customers 
  • Excellent written and verbal communication skills 


SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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