Job ID: 215785
Location: HUNTSVILLE, AL, United States
Date Posted: Apr 28, 2021
Category: Information Technology
Subcategory: Technical Support
Shift: Day Job
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here
SAIC is seeking a Technical Support III to support our DHS FEMA team in Anniston, AL. This contract supports the Department of Homeland Security's Federal Emergency Management Agency's Center for Domestic Preparedness (CDP) in Anniston, AL. This position will be worked primarily remote, but occassional attendance in office is expected.
The Technical Support III candidate selected for this position will become part of an integrated team working with a Prime Contractor to provide Tier 1 phone, email and online support to end users needing assistance with the Center for Domestic Preparedness' (CDP's) web-based applications and systems such as FEMA Student Identification (SID) registration site, CDP's Training Administration System (CTAS), and CDP Student Portal.
Collaborative call-center team support for the following:
SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.