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Network Engineer Manager

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Job ID: 214380
Location: BROOMFIELD, CO, United States
Date Posted: Apr 14, 2021
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

SAIC is searching for an energetic motivated Network Engineer Manager to manage day-to-day operations of a NOC within the SAIC managed services organization located in Broomfield, CO.

Position Summary: 
This person will directly manage a geographically diverse team of varying expertise in monitoring, triage, and remediation as well as network engineering in a government environment.  Working with the managed services NOC leadership team, the manager will work on continuous improvement of the services and team knowledge.  This leader will maintain technical expertise areas of network and monitoring technologies to enhance capabilities of the NOC. 

 

Responsibilities:

  • Directly manages individual contributors to the NOC
  • Provide management support for 24x7 team
  • Ensure staff is scheduled for proper coverage
  • Provides feedback and sets goals for the individuals and team to better serve the customer needs and requirements
  • Promotes growth and encourages teamwork within the NOC and with other teams 
  • Provides direction to employees according to established policies and management guidance
  • Administers customer processes that directly affect subordinate employees 
  • Recommends changes to team structure or improvement of services
  • Attends meetings with program team and/or government customer as face of SAIC and the NOC services

Qualifications

Education / Experience:

  • Bachelors and 9 years or more experience; OR Masters and 7 years or more experience; OR High School diploma and 13 years or more of equivalent IT experience in a networking or network operations center leadership role (evaluated on a case-by-case basis);
  • 5 years’ or more experience in a customer facing environment
  • Must be a US Citizen and have the ability to obtain the interim Secret Security clearance to begin working on the contract.  Must be able to obtain the full Secret Security clearance.  SAIC will assist with the process of obtaining the interim Secret clearance for the qualified candidate.
  • DOD 8570 IAT II or III certification required prior to start date.  Must have any one of the following certification:
    • IAT II - (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)    
    • IAT III - (CISSP, CISA, CASP+CE, CCNP Security, GCED, or GCIH)
  • ITIL v3 or ITIL 4 Foundations certification within 30-60 days from start date
  • Understanding of ITIL v3 or ITIL 4:
  • Incident Management
  • Problem Management
  • Experience with networking technologies and equipment
  • Experience in network operations and IT infrastructure functions
  • Experience with ITMS suite (ServiceNow, Remedy) and IT infrastructure monitoring systems
  • Knowledgebase (Process) creation understanding
  • Strong follow-through and initiative to stay with issues until resolved
  • Ability to delegate tasks and track assigned work for completion
  • Comfortable working in a fast paced environment
  • Well organized team player
  • Excellent written and oral communication skills
  • Ability to travel although not a full time travel position

Desired:

  • Advanced ITIL certifications a plus
  • CCNA/CCNP desired but not required

Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details.SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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