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Distributed Systems Operations Lead

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Job ID: 213247
Location: VIENNA, VA, United States
Date Posted: Mar 8, 2021
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

SAIC is seeking a Distributed Systems Operations Manager to support our Government customer from Vienna, VA. The Senior Windows Engineer is responsible for the design, installation, configuration, and implementation of the Windows platform, including architecture management of the Active Directory environment.

The ideal candidate should have demonstrated enterprise experience in managing multiple teams in an operational environment, with the ability to manage the expectations of peers, customers, and management while.  The ideal candidate will have functional expertise in multiple focus areas which include:

  • Serve as Technical (engineering) lead in audit remediation for Windows, VMware, Linux, Desktops, iPhones, O365 – Firsthand experience with NIST/security audits.
  • Provide oversight to multiple teams, ensuring prioritization of all work across the contract is adhered to, as well as ensuring that first and foremost operational SLRs are met. 
  • Provide insight to resourcing future projects (via Lean Portfolio Management) that will be staffed with current O&M resources.
  • Align strategic goals to operational day-to-day objectives as well as providing input to future projects to identify critical dependencies
  • Facilitate information gathering sessions between the customer’s technical staff and Distributed Systems Leads to assess customer objectives/requirements against technical and resource capabilities
  • Ensure that contractual objectives are met by analyzing long-term effects of tactical problem solving.
  • Drive outage calls through to resolution of underlying problems, ensure that any resolution (temporary or permanent) has documented steps/procedures, as well as document any risks or issues while troubleshooting.
    • Set objectives early (what is required to end the call, and this does not mean ‘how do I fix the current problem’)
    • Document every step taken along the way
    • Ensure any actions taken have approval from customer/management – if not available – make the decision and own it.
    • Clearly articulate issues
  • Lead the Distributed Systems Team in developing thorough Reports, to include root cause analysis documents of critical issues.
  • Understand Technical requirements from the customer, and develop project plans to implement those requirements

Qualifications

  • Bachelors and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; PhD or JD and nine (9) years or more experience
  • Must be able to obtain 



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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