Job Description

Description

SAIC has an immediate opportunity for a Systems Analyst / Engineer on the NASA Integrated Communications Services (NICS) Contract.  The opening is for a position in the Huntsville Operations Support Center (HOSC) which supports NASA specialized services; such as the HOSC Mission LAN, the Human Space Flight WAN and the Mission Voice Systems. The position will work in the Networking Group at Marshall Space Flight Center in Huntsville, Alabama. Design, Analyze, Plan, Modify/Upgrade, and Maintain the equipment and systems making up the networks and the communications infrastructure supporting data and voice services.

Job Description: 

• Perform configuration, preventative maintenance, fault isolation of local/remote equipment and the interfacing circuitry.
• Duties include providing specifications and detailed drawings and schematics for these systems and the services they provide.  Providing research and information for hardware and software for consideration of acquisition. 
• Maintain technical expertise in all areas of telecommunications and the underlying networks, transport layer circuits, computer hardware and software that provide mission VoIP services utilizing the NASA networks.
• Develop and release detailed instructions to implement any change supporting an enhancement or upgrade.  Review and Modify existing procedures as deemed necessary.
• Implement approved changes (OS software upgrades, Application configurations and upgrades, Hardware configuration upgrades and interfacing circuits).
• Support HOSC Operations during high visibility or critical activities.
• Provide training to HOSC Operations, Training Dept., Help Desk, and End Users in the use and understanding of the Voice Keysets (Soft Clients or Appliances).
• Conduct testing (formal validation and end to end communications checkouts) of the systems and associated devices and services.
• Monitor systems health and status using available tools and techniques.
• Evaluate and report on potential software and hardware technologies to enhance capabilities of the services.
• Conduct audits of equipment and asset management of physical property.

Qualifications

Required Skills: 

• Knowledge in the operation, tuning, and maintenance of Mission Voice Conferencing Systems, such as are used in Air Control and Mission Operations Control Centers. 
• Knowledge of Time Division Multiplexing (TDM) and TMD over IP
• Knowledge of technologies such as DHCP, DNS, SSH, TCP, and UDP.
• Knowledge in the Linux Operating System; RHEL, Ubuntu and Centos.
• Knowledge in Operator Systems; Windows, MAC, and Java.
• Knowledge in Databases i.e. MySQL.

• Knowledge with Network Security technologies such as IPsec, VPN, and OS hardening techniques.
• Knowledge of Systems monitoring and performance tools i.e. Spectrum, Sarchek, BigFix

Required Education:

• Bachelors and 0 years related experience.  

Clearance:

• Must be able to obtain a Public Trust Clearance.

Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.