Job ID: 211427
Location: SAN ANTONIO, TX, United States
Date Posted: Feb 16, 2021
Category: Engineering and Sciences
Subcategory: Sys Integration
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Interim Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No
Benefits: Click here
SAIC is hiring a Customer Relationship Manager for a key role supporting the AESD team. Do you have what it takes to be mission critical? Your skills and experience could be mission critical for our team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. We are currently seeking a motivated, career and customer oriented Customer Relationship Manager to join our team in San Antonio, TX to begin an exciting and challenging career with SAIC. As a member of our diverse team, you'll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems. Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.
Note: This role offers temporary work from home/ remote/ virtual work as part of a virtual team due to COVID-19.
This position requires familiarity with Help Desk/Service Desk or IT support environments including Service Desk tools (Customer Relationship Management or IT Service Management), and general service desk best practices; experience interacting with leadership/Senior VIPs; demonstrate communication skills, organizational and 1:1; experience with capturing and documenting customer requirements; involvement in continual service improvement; ability to understand and interpret reports and analytics.
TELEWORK: This position offers remote work for candidates local the to San Antonio, TX area.
In this role, you will:
REQUIRED EXPERIENCE AND CLEARANCE
DESIRED EXPERICE AND CERTIFICATIONS
SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.