Job Description
Description
SAIC is in need of a Desktop Support Technician in the Naval Surface Warfare Center, Carderock, Maryland to support the Information Technology Group. Candidate must be knowledgeable in providing help desk support of nectworks, web applications, software, and hardware in a Windows operating systems environment while interfacing with users, system administrators, network administrators, and programmers to resove issue.
May be able to work temporarily remote due to Covid 19.
Qualifications
Required Education/Experience:
Required skills/certifications:
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Minimum two (2) years of help desk support experience providing help desk support of networks, web applications, software, and hardware in a Windows operating system environment while interfacing with users, system administrators, network administrators, and programmers to resove issues.
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Must have an A+ or Net+ or Security+ (all CE) certification.
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Must be able to obtain and thereafter maintain training in the Windows Computing Environment for the Windows environment(s) in which they are performing. Must be able to obtain the required certification within 6 months of the date of hire.
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Must be able to learn, use, and understand the operation of the customer support help desk software.
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Must have excellent oral and written communication skills.
Security Clearance requirement:
May be able to work temporarily remote due to Covid19.
Overview
SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details.
SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.
