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NOC (Network Operations Center) Manager

Job ID: 210097
Location: ARLINGTON, VA, United States
Date Posted: Jan 15, 2021
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

SAIC is looking for an experienced IT professional to manage a task to operate, and maintain the voice, video, and data network infrastructure for a federal government customer in Arlington, VA.

 

This individual will provide a dedicated ITIL v3 Foundation Certified Team Lead onsite (at FDIC’s Virginia Square campus in Arlington, VA).

 

The infrastructure includes network routers, switches, gateways, firewalls, telephony devices, telephones, PBX, WAN, Active Directory, DNS, DHCP servers, IDS/IPS, encryption, and other network and telephony devices.  This also includes the Network Operations Center (NOC) which is operational 24-7/365 and monitors the entire network (Production, COOP and Development & Integration & Test environments) and all devices and services, and reports and tracks all system outages and incidents.  This position is responsible for Network components from Cisco, Juniper, Infoblox, etc and components of the physical data center infrastructure, and may coordinate facility upgrade projects for this customer.

 

Job Duties/Responsibilities:

  • Monitor Availability, Utilization, Performance of Data Center Equipment to include Servers, Networks, Telephony systems, Storage, Mainframe, etc. devices.
  • Monitor Availability, Utilization, Performance of cloud services.
  • Perform capacity planning and forecasting
  • Perform event management to include detection, validation, triage, outage notification & coordination, remediation
  • Prepare and provide reports as required

Qualifications

TYPICAL EDUCATION AND EXPERIENCE:

Bachelors and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; PhD or JD and nine (9) years or more experience.

 

  • Minimum of 10 years of experience Monitoring and Event Management Services
  • 3 years in an IT outsourcing environment to manage Contractor Personnel performance of the Monitoring and Event Management Services.


Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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