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Knowledge Manager

Job ID: 2017751
Location: ORLANDO, FL, United States
Date Posted: Dec 1, 2020
Category: Information Technology
Subcategory: Knowl/Collab Engr
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No

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Job Description

Description

SAIC is seeking qualified candidates to support the US Air Force Agency for Modeling and Simulation (AFAMS) program.

AFAMS is the premier agency responsible for implementation, integration, and development of Modeling and Simulation (M&S) and training and analysis standards that support the US Air Force (USAF), Department of Defense (DoD), and mission partners requiring these capabilities to support the Warfighter in full-spectrum operations. As the lead agent for M&S within the USAF, AFAMS gathers requirements, seeks out potential solutions, and integrates legacy and emerging M&S solutions across the USAF and the DoD. The USAF has an M&S initiative that focuses on providing simulation and synthetic training as the critical capability to augment live training, act as an enabler for critical decision-making, and enhance human performance. In the current resource constrained environment, demand for M&S rises with the continuously evolving need for operational readiness and mission preparedness across the USAF, DoD, and with coalition partners. AFAMS focuses on providing innovative M&S services as the key to meeting this demand.

The role of this position is to support the AFAMS in Orlando, FL. The Knowledge Manager will:

  • Design and develop Knowledge Management (KM) and Strategic Messaging (SM) websites, Communities of Practice, reflectors, and collaborative tools.
  • Work with the client and project leads to shape content management strategies and processes that promote project documentation, knowledge retention and transfer
  • Interview clients and stakeholders to gather their website requirements
  • Document, codify level of effort, and develop implementation plan for stakeholder requirements
  • Analyze current KM applications (internal and external to the AF)
  • Identify gaps in current applications prohibiting achieving KM and SM goals
  • Create implementation plan for KM
  • Ensure KM solutions are coordinated and IAW relevant DoD Information Technology (IT) systems and network mandates (e.g., PEO/STRI-Army Network, AFNET, 45th SW)
  • Create stakeholder website on existing template with basic site and content administration support using current DoD/AFAMS approved and licensed SharePoint product
  • Work with clients and team members to structure and organize content IAW requirements and processes
  • Provide basic site and content administration support by managing permissions and creating and maintaining sites, workspaces, workflows, lists and libraries
  • Assist developers with testing custom solutions, creating process documentation and troubleshooting technical problems with current DoD/AFAMS approved and licensed SharePoint product
  • Participate in projects and requirements gathering with end users across departments to create, enhance, and improve their SharePoint services and group sites
  • Follow directives from the Information Assurance security office to ensure all systems meet DoD and Air Force (AF) security guidelines and are remediated accordingly
  • Maintain and administer SharePoint services, including search, content hub and excel services
  • Assist software development project plans, including scoping, scheduling and implementation
  • Assist implementation of new software products, upgrades, tools and systems and assist resolving issues
  • Generate and analyze website statistics and reports on SharePoint usage and activity
  • Help develop and maintain SharePoint training, guidelines and applicable policies
  • Provide practical and dynamic SharePoint training solutions that save time, increase productivity, and improve the way people accomplish basic SharePoint set ups

Qualifications

The following skills are required:

  • Microsoft Certified Solution Developer (MCSD) for SharePoint certification
  • Search Engine Optimization (SEO) Professional certification
  • DoD Training systems and M&S model application (desired)
  • Bachelors and fifteen (15) years or more of related experience; Masters and thirteen (13) years or more experience; PhD or JD and four (4) years or more experience. In lieu of a degree an additional 4 years of experience is required.

A Secret security clearance is required for this position.



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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