Job Description
Description
SAIC is seeking a SPLM Manager to join our account team supporting a major state & local government customer. In this role you will help with supporting Enterprise Architecture and helping formulate Architectural strategies for future projects associated with IT availability and capacity.
- Oversee the daily requirements of IT availability and capacity.
- Act as a point of escalation for any IT availability issues.
- Oversee optimization of service availability through efforts to reduce MTTR and incidents caused by change.
- Conduct service mapping to identify architectural optimization opportunities to underpin service availability.
- Working with the program’s SAIC leadership team as well as customer stakeholders, enable operational excellence through delivery of core services and innovation, fostering an atmosphere of continuous service improvement.
Background / Experience
The ideal candidate will possess a broad range of governance, IT availability and capacity experience in a large enterprise environment. Experience with the day-to-day tasks associated with managing IT availability and helping to coordinate with multiple teams to achieve best practices.
Qualifications
Required Education and Experience:
- Must have a Bachelors and thirteen (13) years or more experience; Masters and eleven (11) years or more experience; PhD or JD and eight (8) years or more experience..
- Strong skills with MS Office products and Microsoft SharePoint
- ITIL certification preferred (Foundation or above)
- Experience with IT governance in an enterprise environment
Overview
SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.
