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Desktop Support Technician

Job ID: 2016301
Location: BETHESDA, MD, United States
Date Posted: Oct 15, 2020
Category: Information Technology
Subcategory: Technical Support
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes

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Job Description

Description

SAIC is in need of a Desktop Support Technician in the Naval Surface Warfare Center, Carderock, Maryland to support the Information Technology Group. Candidate must be knowledgeable in patching Windows workstations using products such as Microsoft System Center Configuration Manager (SCCM). They must also possess a general understanding of using Group Policy Objects to implement security requirements on Windows workstations and have the ability to apply standard system OS images, trouble-shoot workstations, and resolve networking issues. Familiarity with the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) (or equivalent guides/instructions/directives is a major plus.

 

May be able to work temporarily remote due to Covid 19.

Qualifications

Education requirement

  • AA degree and 3 years of experience; or H.S. and 5 years of experience. 2 additional years of experience may be substituted in lieu of an Associates; or A+ or N+ or S+ may be substituted in lieu of a degree.

Experience Required

  • Minimum two (2) years of troubleshooting Microsoft supported workstations.
  • Must have workstation experience using Microsoft System Center Configuration Manager (SCCM).
  • Must be able to resolve networking issues.
  • Must be familiar with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and Group Policy Objects.

Certification required:

  • Must be S+ certified.

Security Clearance requirement:

  • Must have a Secret security clearance

May be able to work temporarily remote due to Covid19.



Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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