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Firewall Engineer

Job ID: 2016171
Location: WASHINGTON, DC, United States
Date Posted: Oct 14, 2020
Category: Cyber
Subcategory: Cyber Eng/Archt
Schedule: Full-time
Shift: Rotating
Travel: No
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No

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Job Description

Description

Position Description:

This is an opening for a Firewall Administrator to support a Department of State (DoS) Bureau of Information Resource Management (IRM) program. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission.

This position providing general Tier II monitoring, configuration, and support to multiple firewall and perimeter security systems. The position directly supports DoS on-site to provide perimeter security protection to over 80,000 customers globally.

 

Description of Duties:

  • Attend teleconferences, onsite meetings, and participate in working groups, as related to constant changing security environment.
  • Provides Tier 2 support in the monitoring, management, and troubleshooting of perimeter devices to include firewalls, proxies, email security, and other devices.
  • Create, Update, and Monitor the DoS’ Service Now application for trouble tickets and service requests.
  • Provide expertise in the implementation of firewall rules and policies
  • Escalates issues as required to Tier 3 and OEM staff.
  • Monitors problems through the entire life cycle and document updates
  • Performs recurring maintenance activities such as device reboots on perimeter devices
  • Records and reports concerning network operations and maintenance.
  • Monitor and conduct performance health checks on multiple perimeter security devices.
  • Troubleshoots performance issues. 
  • Analyzes network traffic captures.
  • Collaborate within other Bureaus and Agencies to implement network changes as they relate to perimeter security.
  • Support Diplomatic Security Computer Incident Response Team by implementing IP address blocks as directed.
  • Updates architecture diagrams using Visio
  • Draft, coordinate and publish outage notifications as required.
  • Updates to shift logs and provide verbal updates to management and customers as needed.
  • Review, update, and maintain standard operating procedures and work instructions.

Required Education/Experience:

  • 7 to 10 years in I.T. Operations Support
  • 5+ years of direct firewall experiences.
  • Hands on experience working with Palo Alto firewalls and Panorama
  • BA degree in an IT related discipline.

 

Required Experience/Skills/Attributes:  

 

  • Experience supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies
  • First-hand experience with supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies (StoneGate, Palo Alto, Cisco Email Security Appliances (ESA), A10 proxy devices).
  • CLI experience preferred.
  • Basic Microsoft Windows Server 2008 implementation and troubleshooting from a security/firewall perspective.
  • Experienced with TCP/IP network implementation and troubleshooting.

 

Desired Experience/Skills/Attributes:

  • Experienced in utilizing network monitoring tools such as Nagios and NeuralStar
  • ITIL ® Foundation certification.
  • Basic knowledge configuring Cisco networking devices.
  • Communication / interpersonal skills including the ability to collaborate effectively and excellent written and oral communications.

Qualifications

Required Education/Experience:

  • 7 to 10 years in I.T. Operations Support
  • 5+ years of direct firewall experiences.
  • Hands on experience working with Palo Alto firewalls and Panorama
  • BA degree in an IT related discipline.

 

Required Experience/Skills/Attributes:  

 

  • Experience supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies
  • First-hand experience with supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies (StoneGate, Palo Alto, Cisco Email Security Appliances (ESA), A10 proxy devices).
  • CLI experience preferred.
  • Basic Microsoft Windows Server 2008 implementation and troubleshooting from a security/firewall perspective.
  • Experienced with TCP/IP network implementation and troubleshooting.

 

Desired Experience/Skills/Attributes:

  • Experienced in utilizing network monitoring tools such as Nagios and NeuralStar
  • ITIL ® Foundation certification.
  • Basic knowledge configuring Cisco networking devices.
  • Communication / interpersonal skills including the ability to collaborate effectively and excellent written and oral communications.


Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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