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Switch Technician Army OMDAC- SWACA

Job ID: 2016130
Location: , FA, Kuwait
Date Posted: Oct 12, 2020
Category: Information Technology
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No

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Job Description


SAIC is currently looking for candidates to join our OMDAC SWACA II team upon award. Team SAIC is pursuing the opportunity to provide operation, maintenance, and defense support of Title X communications equipment and information systems under the purview of the Network Enterprise Technology Command (NETCOM), 160th Signal Brigade and its subordinate units in the Southwest Asia (SWA) Theater of operations. Positions are located in Afghanistan, Kuwait and Qatar and include a range of qualifications.

Provide O&M support of the SL-100 and SL-1 switches (or future switching equipment). Support SL-100 and SL-1 switches to include remote diagnostics, parts and material repair or replacement, emergency technical support, and technical documentation updates. When notified during non-duty hours, the standby technician shall immediately (within 1 hour from initial notification) establish a connection into the SL-100, and SL-1 and attempt to remotely clear the problem. Be able to perform remote diagnostics with the Emergency Technical Assistance Service (ETAS). If the problem cannot be cleared, respond to the installation for further trouble-shooting and repair action. In all cases, once notified, the Contractor shall inform the COR/COTR of the status of the trouble and action(s) on-going to clear the problem. Provide O&M of the REDCOM IGX switches. Responsible for all trunks and subscriber lines connected to the switch.  May act as a Site Leader.



CERTIFICATIONS REQUIRED: Nortel Certified Technology Specialist (for SL-100 and SL-1) or Avaya Switch (CS), ITIL Certification desired


  • Associate’s degree or equivalent training, and 4+ years’ experience with voice, data and LAN/WAN communications switches and systems
  • Senior Level requires Associate’s degree or equivalent training, and 6+ years’ experience with voice, data and LAN/WAN communications switches and systems and REDCOM General Operations and Maintenance course



SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For ongoing news, please visit our newsroom. EOE AA M/F/Vet/Disability

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