Job ID: 2014873
Location: O'FALLON, IL, United States
Date Posted: Sep 28, 2020
Category: Information Technology
Subcategory: Sys Administrator
Shift: Day Job
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
The individual will handle trouble tickets related to issues arising on the Air Force Network, primarily related to Exchange/Email, and Blackberry (formerly Good Mobile) Messaging servers, and iOS devices. In addition, the individual will field or assist in the fielding of Air Force Network modifications and upgrades. They will also be required to serve as a subject matter/Tier 3 expert in the assigned area of responsibility.
Performs high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers. Coordinates, directs and performs complex software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Continually monitors and tunes multiple systems to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities. Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations. Plans and implements the modernization of servers. Develops, implements and promotes standard operating procedures and schedules. Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Incumbent develops and implements new standards, policies and procedures. Incumbent in this job works closely with Network and Systems Analysts to help determine and develop the systems that will be implemented.
Education: BA or BS degree; four years of technical experience may be substituted for educational requirements.
Experience: 5+ years of IT experience, specifically in network and systems design and integration into an enterprise environment; 2+ years of experience building and troubleshooting Exchange and mobile messaging servers; 2+ years of technical writing; 2+ years of testing experience
DoD 8570.01-M IAT Level II certification and associated CE certificate.
Clearance: Active SECRET clearance
Knowledge of IA controls
Strong troubleshooting and conflict resolution skills
Experience with US Air Force IT Systems
• Prior DoD or USAF working environment experience a plus
• Vendor training/certifications a plus
• Experience/certification in one or more of the following services: Active Directory, Exchange, VMWare, SCCM, SCOM, TMG, Good Mobile
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability