Job ID: 2013821
Location: WASHINGTON, DC, United States
Date Posted: Sep 22, 2020
Category: Program Management
Subcategory: Program Mgmt
Shift: Day Job
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No
SAIC is seeking a Service Line Lead that provides support to a large federal government agency. Under the direction of the Budget, Management, and Planning (BMP) Service Line Lead, this position will manage the performance of a functional service area as part of a larger program. This position supports the Information Resource Management (IRM) BMP directorate specifically their initiative to improve Software Asset Management (SAM) in conjunction with ServiceNow and Enterprise Licensing. The Service Line Lead would be responsible for working with the Government Stakeholders to understand requirements, develop a plan, and track progress against execution of that plan, which may also include improvement of existing processes, etc.
This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.
Description of Duties:
Perform as the primary customer interface for Government Director level leadership for technical and business matters, information sharing, and basic problem resolution.
Manage and integrate activities in accordance with contract requirements and ensure technical, schedule, cost, and financial performance. Identifies and analyzes minor variances, and recommends corrective actions.
Define or contribute to the program baseline then execute the program to comply with baseline requirements.
Manage risk, customer relationships, and program staffing as a part of the broader strategy.
Ensure compliance with quality standards and escalate challenges to leadership.
Support business development and program staff management.
Experience managing 50+ program staff including direct labor, subcontractors and suppliers.
Ability to conduct management and contract discussions in coordination with internal cross-functional teams. Use standard, well-defined processes, procedures, techniques, or tools.
Experience in personnel management. Possesses the ability to develop leadership and management skills that require mentoring and feedback from supervisors.
Ability to escalate program issues to management for assistance. Provide input to corporate activities including performance reviews, compensation-related actions, and staffing and hiring recommendations. Raise personnel issues to appropriate internal support elements.
Ability to act independently while routinely being reviewed for soundness of judgment and overall quality and content.
Experience dispositioning disparate requirements and priorities.
Ability to develop and document new processes and procedures.
Excellent oral and written communication skills.
Self-motivation, professional demeanor and accountability.
ITIL Foundations Certification
Experience with ISO-2000 or equivalent
Bachelors and ten (10) years or more of related experience. Compensation will be commensurate with education and experience.
Secret with the ability to obtain a Top Secret clearance, if needed.
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability