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Enterprise Operations Center Specialist - Senior

Job ID: 2013664
Location: WASHINGTON, DC, United States
Date Posted: Oct 12, 2020
Category: Information Technology
Subcategory: Network Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Public Trust
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

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Job Description

Description

We are currently seeking a motivated, career and customer oriented Enterprise Operations Center Specialist - Senior to join our team in Washington, DC to begin an exciting and challenging career with SAIC.
Duties: Performs day-to-day activities required to supervise personnel engaged within the enterprise operations center, to include, managing operations in a multi-shift staffing model. Participates in root-cause analysis of complex problems. Performs technical project assignments to include assessing and resolving issues and report development. Provides daily supervision and direction to support staff, to include technical and administrative direction. Ensures support staff has a full understanding of duties.

Qualifications

Experience: Bachelor's degree or equivalent. Must have a minimum of 5 years of related experience providing in-depth knowledge and expert support to an enterprise operation center, managing operation teams in a shift environment.

Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

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