Join our Talent Network >

Desk Side Engineer - Junior

Job ID: 2013402
Location: WASHINGTON, DC, United States
Date Posted: Oct 12, 2020
Category: Engineering and Sciences
Subcategory: Field Technician
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Public Trust
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Benefits: Click here

Share: mail

Job Description

Description

We are currently seeking a motivated, career and customer oriented Desk Side Engineer - Mid to join our team in Washington, DC to begin an exciting and challenging career with SAIC. Duties: Responsible for providing desk side support to end users for complex issues regarding a response and resolution. Escalation point for junior desk side engineers. Researches end-user issues and develops a plan for remediation. Performs research and resolution support independently. Updates status of queued service requests with the IT service management system. Provides software & hardware authentication and performs tests on software and hardware before delivery to end-users.

Qualifications

Experience: Must have a minimum of 3 years of experience providing desk side support, specializing in troubleshooting complex and advanced end-user issues with hardware and software. Must have extensive knowledge of Microsoft Windows Operating System and Microsoft Office tools. Must possess a High School Diploma. Degree may be substituted with 4 additional years of related experience. HDI Desktop Support Technician required within six (6) months of employment.

Overview

SAIC is a premier technology integrator solving our nation's modernization and readiness challenges. Our offerings across defense, space, civilian, and intelligence markets include high-end solutions in engineering, IT, and mission outcomes. We integrate the best components from our portfolio with our partner's ecosystem to deliver innovative and effective solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, VA, SAIC has annual revenues of nearly $7.1 billion. For information, visit saic.com or Working at SAIC for benefits details. SAIC is an Equal Opportunity Employer empowering people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. We strive to create a diverse, inclusive and respectful work culture that values all.

Share: mail

Similar Jobs

Senior System Safety Engineer

WASHINGTON, DC, United States
Engineering and Sciences

Systems Engineer Director

WASHINGTON DC, DC, United States
Engineering and Sciences

Junior Physicist

WASHINGTON DC, DC, United States
Engineering and Sciences

Acceptance Testing Lead

WASHINGTON, DC, United States
Engineering and Sciences

Lead Physicist

WASHINGTON, DC, United States
Engineering and Sciences

Senior Physicist

WASHINGTON, DC, United States
Engineering and Sciences

Operations Research Analyst

WASHINGTON DC, DC, United States
Engineering and Sciences

Senior Systems Engineer

WASHINGTON, DC, United States
Engineering and Sciences

Chief Architect

WASHINGTON, DC, United States
Engineering and Sciences

Test Engineer (Chem/Bio)

WASHINGTON, DC, United States
Engineering and Sciences

Senior Microbiologist

WASHINGTON, DC, United States
Engineering and Sciences

Sr. Test Engineer (Chem/Bio)

WASHINGTON, DC, United States
Engineering and Sciences

SAIC Career Opportunities with PSS (Program Support Services) Program

WASHINGTON, DC, United States
Engineering and Sciences

Systems Integration Analyst

WASHINGTON, DC, United States
Engineering and Sciences

Air Force Weather Modeling and Simulation SME

WASHINGTON, DC, United States
Engineering and Sciences

Systems Engineer

WASHINGTON, DC, United States
Engineering and Sciences

Acceptance Testing Project Manager

WASHINGTON, DC, United States
Engineering and Sciences

Safety Critical Software Developer

WASHINGTON NAVY YARD, DC, United States
Engineering and Sciences

Configuration Manager

WASHINGTON, DC, United States
Engineering and Sciences

Desk Side Engineer - Junior

WASHINGTON, DC, United States
Engineering and Sciences

Senior Infrastructure Engineer

WASHINGTON DC, DC, United States
Engineering and Sciences

Specialty Engr Sr Principal

WASHINGTON, DC, United States
Engineering and Sciences