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Infrastructure Manager

Job ID: 2013321
Location: WASHINGTON DC, DC, United States
Date Posted: Aug 28, 2020
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No

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Job Description

Description

 SAIC is seeking an Infrastructure Manager for a Civilian contract. The Infrastructure Manager is responsible for performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Acts as the company engineering representative with overarching responsibility for implementation and optimization of hardware and/or software products and multi-vendor systems. Identifies areas requiring product improvement and approves upgrades and hardware or software engineering change orders.  Provides feedback and customer support regarding product performance problems and suggested solutions which may require product exchanges or more complex problem solving.  Prepares and conducts special reports and presentations pertinent to company products and services, field operations or other applications. Oversee a team of infrastructure engineers. This job may include any aspect of data center infrastructure support and not limited to software, hardware and network.

 

Principal Duties and Experience

  • Significant experience managing the operations, and maintenance of multiple facilities deployed across multi-site physical (Data Center), virtual and cloud infrastructures.

  • Experience in managing infrastructure operations in a Federal Government environment.

  • Significant experience in the Operations and maintenance of Physical Data Center Facilities.

  • Functionally proficient in the security, IT operations administration and maintenance.

Broad-based skills and experiences with IT software solutions and applications.

 

Qualifications

 

Required

  • Bachelor’s degree and fourteen (14) years or more relevant experience; Masters and twelve (12) years or more relevant experience.

  • Must have 7 years in an IT Operations Management position.

  • Must be experienced with software / hardware virtualization tools such Microsoft Hyper and VMware and with cloud solutions such as Microsoft Office 365, Azure, SharePoint and Amazon Web Services.

  • Must have hands-on experience with server operating systems, firewalls and switches (Cisco, SonicWall, etc.) and backup and disaster recovery solutions.

  • Must have hands-on experience with data center configuration and energy management practices.

  • Must have hands-on experience with major data center migration and consolidation management practices.

  • Personnel should also have security software experience (anti-virus, anti-malware, firewall, encryption, etc.).

     

Preferred

  • Project Management Professional Certification (PMP)

  • ITIL Foundations Certification

  • Uptime Institute AOS Certification

 



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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