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Senior Service Now Architech

Job ID: 2012949
Location: MCLEAN, VA, United States
Date Posted: Aug 10, 2020
Category: Information Technology
Subcategory: Enterprise Architect
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No

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Job Description

Description

SAIC is seeking a Senior ServiceNow Architect that will be responsible for design, development, maintenance, administration, and continuous improvement of enterprise Service Management solutions in ServiceNow. Additionally, this role is also responsible for assisting with the customer CMDB model and will lead the design, development, configuration, and maintenance of enterprise Service Management solutions using ServiceNow.  


The successful candidate will advise the existing internal ServiceNow infrastructure team (and customers) on workflow design and provide guidance on day to day activities and administration following industry standards. The ServiceNow Architected will oversee administration of ServiceNow to include upgrades, updates, etc. to senior program leadership and customer and will chart overall ServiceNow roadmap for the enterprise.

 

Responsibilities Include:

 

  • Designs, plans, and administers ServiceNow at an Architect level.

  • Responsible for design, development, maintenance, administration, and continuous improvement of enterprise Service Management solutions in ServiceNow

  • Maintains technical expertise relevant industry standards and best practices in ServiceNow

  • Evaluates and reports on new ServiceNow technologies to enhance capabilities of cloud-based and virtualized services. 

  • Ensures the logical and systematic conversion of product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.

  • Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.

Qualifications

  • Active TS/SCI with CI Polygraph

  • BA/BS engineering or related IT, System Engineering, or STEM degree

  • 6+ years of professional experience in architecture design and development

  • Certified ServiceNow Implementation Specialist and /or Certified ServiceNow Application Specialist

  • Experience integrating cloud services with scripts/code to create customer facing solutions.

  • Deep understanding of ServiceNow platform capabilities

  • Expert working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management, etc.

  • Strong interpersonal and communication skills

  • Ability to articulate complex solutions and roadmaps to senior level executive customers



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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