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Field Service Technician

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Job ID: 2012551
Location: GERMANTOWN, MD, United States
Date Posted: Aug 13, 2020
Category: Engineering and Sciences
Subcategory: Field Technician
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Top Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No

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Job Description

Description

We are looking for an experienced, energetic and motivated Field Service Technician to join the SAIC team.

As a Field Service Technician working for SAIC you will have a fast moving, challenging, and highly rewarding position keeping our client’s infrastructure running.

Field Service Technician duties and responsibilities:
• Perform customer support tasks at client locations
• Perform all on-site activities related to hardware and software installation, repair, management and maintenance
• Track and document the progression of the work
• Perform troubleshooting through to resolution
• Suggest and implement solutions
• Operate vehicle and tools in a safe manner
• Adhere to SAIC's internal policies and regulations
• Adhere to all IT Security, physical security, and operations security policies
• Work in field environment in all-weather without on-site supervision

Qualifications

Field Service Technician requirements and qualifications:
Associate’s degree plus one year of experience or equivalent experience
Possess one year of field service experience doing hardware roll-outs, refreshes, and other deployment related activities
Experience with desk side support 
Have strong networking and troubleshooting skills
Good communication skills
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision
Must be available to work flexible work schedules



Overview

SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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