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Business Analyst

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Job ID: 2012427
Location: COLUMBIA, MD, United States
Date Posted: Sep 25, 2020
Category: Information Technology
Subcategory: Bus Proc Analyst
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: Yes
Benefits: Click here

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Job Description


SAIC is seeking candidates for the Defense Information Systems Agency (DISA), a Combat Support Agency, who engineers and provides command and control capabilities and enterprise infrastructure, to continuously operate and assure a global net-centric enterprise which directly supports joint warfighters, national level leaders, and other mission and coalition partners across the full spectrum of operations.

The SAIC team will help provide software development support and expertise for the unclassified and classified portals DISA Store Front (DSF) in NIPRNet and SIPRNet hosted environments. This includes providing support and expertise for: DISA Service Catalog, order entry and management capabilities for DISA services, process workflow automation, SDE automation, System Integrations, transactions occurring between systems, notifications, and reporting capabilities. DSF employs an Agile development methodology and will use JIRA to support their efforts.

The candidate for this position provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors through imaginative, thorough, and practicable solutions, consistent with organization objectives.

Essential Functions and Responsibilities:

  • Technical contributor with expertise in Information Technology cradle to grave processes related to applications and infrastructure

  • Responsible for documenting existing operations and practices; analyzing those operations and practices against documented best practices and developing a plan of actions and milestones to evolve to the best practices

  • Acts as a member of a team responsible for providing technical guidance concerning the business implications of the application of various systems

  • Provide benchmark system needs and provide recommendations for adoption or adaptation to meet contractual requirements

  • Provide life-cycle documentation of the software build process including, but not limited to, functional and technical specifications, systems interface documents, control documents, and all other system documentation specified in the Software Lifecycle Management and Review Objectives (SLMRO) document

  • A listing and description of any formulas, algorithms, calculations, stored procedures, and business rules that are used to process or transform DISA Storefront data

  • Identify and document detailed functional requirements and/or use cases that describe DISA Storefront operations

  • Identify and document an explanation of the software baseline including a listing of all code modules, their purpose, and the general organization of the code

  • A dependency listing of all frameworks and libraries
  • Develop a mapping of business processes to DISA Storefront functions

  • Participate in fit/gap analysis sessions to better understand client’s application business processes

  • Identify capability and technology gaps  

Non-Essential Functions:

  • Additional responsibilities as assigned by management



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree and 9+ years of experience; OR, High school equivalent and 13+ years of experience.

  • 4+ years’ experience operating as part of an Agile and DevSecOps environment

  • 4+ years of business and system analysis, preferably with Federal Systems

  • Demonstrated experience and abilities establishing knowledge-based systems and using knowledge sharing methods to develop workflows and ensure the transition of technical requirements between all parties (end users and development team) participating in development efforts

  • Demonstrated experience providing full lifecycle documentation for software development projects

  • Experience with ServiceNow, Salesforce or commensurate CRM and service management platforms.

  • Experience with cloud and enterprise operations   
  • Has experience implementing Agile methodology in the development of software applications

  • Familiar with the Agile/Scrum practices and approach
  • Familiar with Jira source control repository
  • Solid experience and knowledge of version and project management software (i.e. Team Foundation Server, SVN, etc.)

  • Expert knowledge of Microsoft Office Suite and Visio
  • Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally

  • Strong English language skills (both written and verbal)
  • Ability to lead a team and carry development workload
  • Must be able to obtain a Secret clearance.

  • ISO, CMMI training preferred


SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability

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