Job ID: 2012275
Location: SANTA ANA, CA, United States
Date Posted: Aug 25, 2020
Category: Information Technology
Subcategory: Network Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Benefits: Click here
Description
Provide Tier II network services support, incident and problem management for a large enterprise network of close to 150 sites. Respond to operational requests day to day and act as the first level of escalation for incident resolution. Work closely with the Senior Network Engineers: review new service requests, respond quickly to incidents and operational outages, manage the network ticket queue and assist with operational and process improvements to ensure SLR's are met. Perform software and hardware upgrades as well as support circuit installations and cutovers. Report regular status of service requests and operational incidents to the SDM and Lead Senior Network Engineer.
Qualifications
Applicants selected will be subject to a security investigation
Overview
SAIC is a premier technology integrator solving our nation's most complex modernization and readiness challenges. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes high-end solutions in engineering, IT, and mission solutions. Using our expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are 25,500 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has pro forma annual revenues of nearly $7.1 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. For SAIC benefits information, see Working at SAIC. EOE AA M/F/Vet/Disability